it | Implementation Specialist in Dallas, TX

Implementation Specialist

  • Hunter Technical Resources
  • $66,965.00 - 133,620.00 / Year *
  • Dallas, TX 75240
  • Full-Time



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Core Responsibilities:

  • Analyze functional and technical requirements in order to collaborate with Clients and the Applications Architect to identify and implement technology solutions
  • Manage clear expectations and understanding by establishing project timelines and managing documentation requirements
  • Exhibit ownership of client on-boarding experience and client satisfaction
  • Ability to learn general application configuration skills that will support client implementations
  • Coordinate status reviews and pre-deployment checklists with customers
  • Ensure deliverable's are met and hold owners accountable by managing implementation issues, escalations and error resolution
  • Demonstrate creative problem solving and solid judgment/decision making
  • Monitor client satisfaction through resolving client issues and problems on a timely manner
  • Diligent awareness of risks in our processes including ownership, escalation and resolution of risk issues when they occur in a timely manner
  • Propose methods to overcome project obstacles and implementation issues
  • Lead in the creation of project statement of work documents for requests outside of our standard support agreement
  • Deliver client training on how to use client s various software applications and modules
  • Maintaining client relationship after go-live

QUALIFICATIONS

  • BA/BS degree
  • Three Years Software Implementation/Project Management experience, including the use of project plans and issue logs
  • Proficient in various desktop and internet based applications
  • Proven ability to successfully manage conflict
  • Time management and organizational skills
  • Excellent verbal and written communication skills
  • Team player with the ability to adapt to a changing environment
  • Experience with relational databases and enterprise software
  • Knowledge of commercial real estate and/or commercial real estate software a plus
  • Some travel may be required (less than 20%) to visit clients

Core Responsibilities:

  • Analyze functional and technical requirements in order to collaborate with Clients and the Applications Architect to identify and implement technology solutions
  • Manage clear expectations and understanding by establishing project timelines and managing documentation requirements
  • Exhibit ownership of client on-boarding experience and client satisfaction
  • Ability to learn general application configuration skills that will support client implementations
  • Coordinate status reviews and pre-deployment checklists with customers
  • Ensure deliverable's are met and hold owners accountable by managing implementation issues, escalations and error resolution
  • Demonstrate creative problem solving and solid judgment/decision making
  • Monitor client satisfaction through resolving client issues and problems on a timely manner
  • Diligent awareness of risks in our processes including ownership, escalation and resolution of risk issues when they occur in a timely manner
  • Propose methods to overcome project obstacles and implementation issues
  • Lead in the creation of project statement of work documents for requests outside of our standard support agreement
  • Deliver client training on how to use client s various software applications and modules
  • Maintaining client relationship after go-live

QUALIFICATIONS

  • BA/BS degree
  • Three Years Software Implementation/Project Management experience, including the use of project plans and issue logs
  • Proficient in various desktop and internet based applications
  • Proven ability to successfully manage conflict
  • Time management and organizational skills
  • Excellent verbal and written communication skills
  • Team player with the ability to adapt to a changing environment
  • Experience with relational databases and enterprise software
  • Knowledge of commercial real estate and/or commercial real estate software a plus
  • Some travel may be required (less than 20%) to visit clients



Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.