Employment Type: Full-Time
Industry: Information Technology
JOB TITLE: Salesforce BA Location:Newark, NJ Duration:Long Term Interview MODE: Phone & F2F Interview Must "U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are Unable to sponsor at this time. JOB DESCRIPTION: 4+ years of business process analysis and system design experience 4+ years of Salesforce Administration and business analysis experience Experience using multiple software development methodologies including Agile/Scrum Ability to facilitate requirements gathering, document detailed functional, technical, reporting and data requirements Able to work with users to design and test Salesforce improvements Experience on Sales Cloud and extensive Salesforce Administration configuration experience Experience on Service Cloud and Salesforce Mobile application a plus Ability to configure page layouts, build standard and custom reports/dashboards Mutual fund business domain knowledge a huge plus Partnering with cross functional teams and Sales Systems project teams to produce requirements and design for business capabilities that align to company''s strategies Providing guidance on Salesforce matters and being a subject matter expert for the business Building and maintaining documentation of key project artifacts, processes and system functionality and tools using Agile Scrum methodologies Owning Salesforce Administration responsibilities and implementing all administration needs Generating visualization and reports/dashboards on Salesforce to satisfy business reporting requirements Monitoring new Salesforce release features/functionality and providing recommendations for process improvements and advice on the suitability and flexibility to the existing PGIM Investments Salesforce implementation Bachelor s Degree or master s degree in the field of Computer Science or Information Systems or a related field.
Associated topics: business, business analysis, business intelligence, business systems, consult, crm, marketing, sales, senior consultant, support analyst
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