System Administrator

Compensation

: $93,310.00 - $145,320.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



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Do you enjoy assembling your own high-performance PC rigs? Can you calm a frantic user who just deleted their entire inbox and help them get their life back on the rails? Do you have the desire to develop new skills and gain more experience in the IT field? If you re one of those rare IT pros who possesses sharp desktop/server skills and a knack for technology, we ve got a job for you!


We are seeking a highly motivated and passionate individual to join our team as an Desktop Support Engineer. This is an entry-level position, but it s not just another grind-it-out IT job--this is a career in a cool industry that will get you trained and hands-on with cutting edge tech that you simply won t touch anywhere else. The position is a front-line, client-facing role that requires fortitude, patience, and extremely quick thinking to be successful; a fulfilling career with a great team and upward mobility is the reward.


AnimationTech is an established IT consulting and equipment sales/rental company based in Los Angeles, CA. We provide technical support and equipment rental and sales to VFX studios in Los Angeles and New York metro areas.


Responsibilities include, but are not limited to:

  • Provide front-line phone support to clients via remote assistance and, when required, go on-site to resolve issues
  • Prioritize incoming support requests, investigate, and escalate as necessary
  • Perform day-to-day System Administration of client environments, including but not limited to system monitoring, troubleshooting, and capacity management
  • Clearly document all actions taken in our Spiceworks ticketing system
  • Follow-up with users to ensure complete resolution of tickets
  • Work with senior engineers to ensure client environments are healthy and SLA goals are met
  • Assist operations team with inventory management.
  • Participate in on-call rotation and respond to emergency calls as required in a timely manner.
  • Manage desk moves and changes
  • Image workstations and laptops, setting up monitors, counting inventory, and deploying hardware accessories
  • Build rentals machines
  • Deliver and pick-up rental equipment and/or software
  • Produce how to guides and other documentation to aid clients and other technical support staff
  • Engage in continuing self-improvement studies
  • Other duties as assigned


We look forward to you joining our growing team!


Associated topics: infrastructure, ip, maintenance, network, network administrator, router, sccm, scom sccm, system center operations manager, tcp * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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