• Revolution Technologies
  • Atlanta, GA
  • Information Technology
  • Full-Time
  • 50 Robin Hood Rd NE

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IT Project Manager CRM

Atlanta, GA

12+ month contract

Job Description

Our client is currently seeking an IT Project Manager within our Customer Engagement and Sales area in our Atlanta, GA location. Our IT department develops and maintains an exciting range of technical initiatives including predictive analysis, AI, mobility and more. This project manager role is responsible for providing oversight of strategic initiatives to delivery technical solutions. You will manage multiple projects with a primary focus on managing scope, timelines, cost, risks/issues and communications in accordance with the Project Management framework. IT Project Manager will also working with our PMO to continually adhere, govern and improve project practices within our IT department. This is a 12 + month position.

Primary Responsibilities and Activities

Manage scope, requirements, timeline, cost, quality, human resources, communications and integration

Identify and manage risks / issues and development of mitigation plans

Lead meetings for status reporting, scheduling, requirements, resource assignments and deliverables

Maintain document control and track project activities and team communications

Prepare project reports and dashboards as required by the management team

Ensure project repository is built and maintained

Develop and review project status with project team and create weekly reports

Manage outsourced teams (off-site) including vendor engagements

Develop and publish communications to project teams, management and project stakeholders

Provide guidance on process and deliverables to the project team

Lead project teams in strategic meetings and follow up with meeting notes

Job Requirements

Extensive experience with project management and all phases of the project lifecycle

Working knowledge of standard waterfall and agile (SCRUM) methodologies

Minimum 5 years of experience as a project manager, handling multiple medium to large projects concurrently

Possess good problem solving and resolution skills and a high level of analytical skills

Good interpersonal skills; effective team player and leader

Strong project planning skills using appropriate PM tools: MS Project, MS Office, etc.

Strong organizational skills with an attention to detail

Facilitate cross-functional, intra-department, and inter-department communications and cooperation

Understands Business and System Requirements as they map to a traceability matrix

Ability to communicate effectively both orally and in writing

Ability to facilitate large meetings with all management levels in attendance

Ability to take ownership of issues to resolution

Ability to influence others to move to a common goal

Qualifications and Education:

Bachelor s Degree preferably in Information Systems, Computer Science, Engineering, Project Management or related field, equivalent combination of education and experience

Project Management Certification

Preferred Skills:

Experience with MS Project Server (PWA) or enterprise resource and portfolio tool

Experience with MS SharePoint

Knowledge of HP Service Manager and/or ServiceNow

Knowledge of HP ALM Quality Center

Ability to mentor others

Additional Notes:

Background in working with Customer Relationship Management projects focusing on the implementation and support of our customer service initiatives. Strong experience with projects to include the implementation of SalesForce with Service Cloud and/or Sales Cloud. This candidate will need to be able to coordinate activities with multiple areas including security and operational teams. Strong experience in vendor management should be represented in this candidate s resume. The work in this area is fast paced, requiring a project manager that is very organized to handle multiple initiatives concurrently. An individual that can build relationships is sought in this area.

Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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