Desktop Support Technician

Robert Half in Canby, OR

  • Industry: Information Technology - Others
  • Type: Full Time
position filled
Description If you are interested in applying for this role please send an updated copy of your resume to Erin Wallace at Requirements •Looking for a tech to provide Deskside support on a day to day basis. •TOP 2 required skills that candidates must have : oLearn on the go and good customer service skills. oCandidates should have 3 yrs experience and A certified. •Driving required, may have to visit another site once a week, site within 10 miles of the daily work location. •Schedule is M-F, 8-5. • Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems - you make it happen. • Be helpful and understanding - provide the support you would want • Customize the customer experience for every individual-all communication, instructions, and product knowledge to the level of the individual. • Determine the most cost effective repair to minimize customer downtime. • Be proactive Prepare reports for analysis of product failure trends and service issues. Who You Are • Experienced o 2-5 years of related work experience, or AA degree, or technical training or equivalent combination of education and experience. A Certification - or able to obtain within first 6 weeks of employment. o Solid experience and understanding of IT services and products o success driven about technology and willing to learn and stay on the cutting edge. • Personable o Relatable and responsible when interacting with ALL customers o When the customer has a problem-are they going to dread your visit? If yes, youre not picking up what were putting down. o Consultative approach to solving issues - Help us, help them • Reliable. o Able to transform technical IT solutions lingo into terms everyone understands. o Impeccable follow-through to customer satisfaction. Technology doesn't change the world. People do. As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. Leader among IT staffing agencies The intersection of technology and people - it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call. We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched. Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use . - provided by Dice

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