Program Manager

shineteck in Harrisburg, PA

  • Industry: Information Technology - Others
  • Type: Full Time
position filled
Role: Program Manager Location: Harrisburg, PA Contract: 9 Months OBJECTIVES OF ENGAGEMENT The objective of this engagement is to provide program/project management support for several key initiatives within the Department of Human Services. The selected contractor must be familiar with a variety of project management methodologies and rely on experience and judgment to plan and accomplish goals. They will have proven experience in leading projects to successful implementation. They consult with the client to define needs or problems, conduct research, perform studies and surveys to obtain data, and analyze problems to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization. The program manager will drive entire initiatives from start to finish ensuring that the project is completed on schedule and that the final project meets business and established quality requirements. Generally, the contractor will: Work 37.5 hours a week. Manage, coordinate, and establish priorities for program projects. Design project plans, which identify needs and define major tasks and milestones, based on scope, resources, and personnel. Be accountable for the approval and sign-off of the project plan. Facilitating and adhering to project governance. Manage the scope of the project and gain agreement and approval of any scope changes. Build and maintain relationships with key stakeholders. Direct work planning and scheduling design work. Develop project plan including a project management plan, scope statements, work performance measurements, activity and milestone lists, project schedule, cost performance baselines, quality management plan, quality baseline, human resource plans, team performance assessments and communication management plan for the project. Manage and track project status against project plan(s). Serve as primary point-of-contact for all project-related issues and resolution of issues. Coordinate and present proposals as needed. Identify and manage project risks and develop risk mitigation strategies, track to closure. Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact. Coordinate the establishment of program standards and program-specific procedures with team leads. Assure project compliance with standards and procedures. Capture and report required program management metrics/benchmarks. Tailor and baseline project templates. Develop and facilitate the achievement of program service commitments and performance metrics. Ensure that all tasks add value and support the strategic direction of the department. Communicate to team members how their work relates to and helps to achieve project objectives. Plan for project-specific training and orientation. Monitor project milestones and phases to ensure projects are on schedule. Take corrective action if a project begins to slip its schedule. Prepare routine status reports for the project team, team leads, DPW executive staff, and stakeholders. Analyze and distribute reports on program metrics associated with work items related to improvement measures. Providing regular status reports on team progress. Conduct presentations as requested on projects and activities. CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS As appropriate for a Program Manager 4 and to meet general objectives shown above Experience with Medicaid, Managed Care, and Health Care Financing preferred PMP preferred. - provided by Dice

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