Information Technology Administrator (Denver)

SiteWise in Denver, CO

  • Industry: Information Technology - System Engineer And Technician
  • Type: Full Time
  • $122,170.00 - 167,040.00
position filled
  • Information Technology Administrator

    Job Locations US-CO-Wheat Ridge | US-CO-Arvada Posted Date 2 hours ago(9/23/2019 3:24 PM) ID 2019-1892 # of Openings 1 Category Information Technology
  • Overview

    Peak provides a full-suite of services for the recurring repair, replacement, maintance, upgrade and install of telecom, electric power, and natural gas infrastructure in the Pacific Northwest and Intermountain West Regions of the United States. Peak is the parent company of Track Utilities, SiteWise, and Kelly Cable, three industry-leading utility service contractors. The Peak companies play a key role in supporting their clients expansion into new frontiers.

    Peak is currently looking to fill a role in our Information Technology (IT) department as an Administrator. The IT Administrator will provide IT support and engineering services to employees of all Peak Companies in all locations.


    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Fields Service Desk Calls & Tickets
    Desktop and Printer Basic Support & Troubleshooting
    Office365 & Exchange Online Administration
    Mobile Device Management & Support
    Provisions and de-provisions users and computing resources
    Basic wired and wireless network troubleshooting
    VoIP Support
    Computer Imaging & Deployment
    Installation of Hardware/Software as needed
    Active Directory and cloud application account administration
    Facility Access Control
    Application Licensing
    Educating End-Users on Applications and Processes
    Occasional Travel to Job Sites and Various Construction Yards
    Escalate unresolved tickets in a timely manner
    Collaborate with other team members to ensure maximum service delivery

    Participates in research to evaluate and recommend new infrastructure components and operational related technologies that may be used by Peak Utility Services Group.
    Performs other duties as assigned


    Five (5) plus years of help desk/ desk side support experience is required.
    Three (3) plus years with Help Desk Ticketing Systems is required. Such as Service Now, LanDesk, etc.
    Three (3) plus years with Mobile Device Management is required. Such as Meraki, Maas360, or Wandera.
    Five (5) plus years of excellent customer service skill is required.
    An equivalent combination of education and experience may be substituted on a year to year basis.

    Additional Requirements/Licenses/Certifications:
    CompTIA, Microsoft, ITIL Foundation, and Cisco Certifications is preferred.
    Possession of a valid State Drivers License is required.
    Candidates must pass Motor Vehicle Record (MVR) and pass a pre-employment drug screen.

    Education or Formal Training:
    HS Diploma or GED

    SiteWise offers a great benefit package which includes:
    100% paid training
    Medical, dental, vision and life insurance
    401(k) with company match
    Paid holidays and vacation/personal time
    Advancement opportunities, we believe in investing in those who want to invest in us

    For more information on our benefits, click the link below:

    *Peak Utilities Services Group and Subsidiaries are an Equal Opportunity/Affirmative Action Employer, Minority/Woman/Veteran/Disabled.*

    Associated topics: equipment, infrastructure, ip, maintain, satcom, server, system engineer, system specialist, system technician, technician

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