Quality Assurance Analyst

Employment Type

: Full-Time


: Information Technology

The Quality Assurance Analyst tests and quality assures all programs, application modules and products of moderate to high complexity created by the Development Department using systematic quality assurance techniques. The QA Analyst provides support for various modules to customers, peers and management with diagnostic troubleshooting assistance and strives to further organizational and company goals. Work with our innovative software solutions that help local government and school districts centralize data and connect their organizations. By working to develop and support our financial management solutions, you can help integrate our solutions with human resources, revenue management, tax billing, and asset management. Location Yarmouth, Maine Travel None Responsibilities Test and validate program modules to meet specifications and standards. Conduct thorough and accurate testing of client/server and web-based applications. Validate all written documentation for assignments for accuracy and completion. Validate releases prior to distribution. Create and maintain test plans and test cases for all testing assignments. Adhere to and assist in the development of standards and procedures. Document software defects in the issue-tracking system and proactively communicate with software developers. Provide guidance to new and existing staff in developing QA skills. Assist in the identification of new procedures, methods and/or tools to improve the efficiency of the QA process. Assist in the design and requirements for new products. Provide analysis and consulting support for development and support employees. Assist in the training of other QA staff through formal classes when new processes are introduced to help ensure consistency throughout the department. Gain proficiency in multiple Munis productsand multiple product teams. Identify manual test cases for test automation. Execute automated test scripts and evaluate results. Stay abreast of changes in the company's computer environment including such areas as operating systems, utilities and hardware. Remain up-to-date with QA industry standards, principles and practices. Work directly with clients for gathering information to be used for product design or for diagnosing urgent issues. Qualifications Bachelor's degree in accounting, computer science or comparable work experience. Two or more years' of Tyler software or related experience. Two or more years' of experience in software quality assurance. Strong analytical and problem solving skills. Solid understanding of QA testing methodologies and practices. Three or more years' of computer related experience in the fields of training, support or testing Keen attention to detail. Good interpersonal and communication skills. Ability to earn QA certification from accredited organization with 2 to 3 years from time of accepting position. Requisition Number:45-19-359 INDERP DICEERP Tyler Technologies is proud to be an affirmative action / equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling 800.646.2633 ext. 791008. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability. - provided by Dice

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